Our services

Smart farming advice and installation are just the first steps: following that our farmers receive ongoing support that expands far beyond troubleshooting, to encompass industry updates and advice.

“FMS customer service is very good. Quick to respond to emails or phone back with any advice. Great to work with, have saved our business time and money.”

Lynton Smith, Deep Fields, VIC

Smart farming advice

Not sure where to begin with farm monitoring?

Chat to a friendly member of our sales team and they can recommend a smart farming system that fits your needs and budget.

Customer support

We offer support, servicing, troubleshooting and advice. If you have a query or need support, we are only a phone call away.

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PHONE AND EMAIL SUPPORT

Get in touch with FMS Support on 1800 84 84 82 or support@farmms.net.

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DESIGN AND INSTALLATION SERVICES

We are leaders in remote monitoring design. Not only do we help you to choose the right products, we’ll also support you with self-installation or manage the entire installation process.

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DIAGNOSIS AND REPAIR SERVICES

Often issues can be diagnosed remotely, without you even needing to visit the unit.

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HANDLING OF WARRANTY CLAIMS

If you need to submit a warranty claim, we can manage this process for you.

Premium support

By switching to FMS Premium Support, you will receive the following added benefits:

  • Annual subscription
  • Product discounts
  • Pre-emptive support
  • Annual system health report
  • Priority response to support requests
  • Express handling of warranty claims

Equipment servicing

With 25 years in the industry, we offer the knowledge and experience required to diagnose and fix unit and systems issues.

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SYSTEM HEALTH CHECKS

Run a health check on your remote monitoring system and ensure your equipment is working at full capacity. 

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BATTERY REPLACEMENTS

We are the only company to offer C3 battery replacements. Furthermore, a battery replacement will save you the cost of replacing your unit. 

Benefits of a smart farming system health check

Your system health check includes a review of battery levels, sensor connectivity and communications links. 

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Save costs by repairing equipment

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Increase the lifespan of your equipment

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Diagnose issues before they become a problem

Why choose us?

It’s the Farm Monitoring Solutions team’s unparalleled experience across the sector, married with our passion for looking after our customers, that sets us apart.

Million hours monitored annually

Years in the industry

Thousand square km monitored

And above all, a lifetime in farming.

We are leaders in smart farming design and support. Get in touch.

Talk to us about creating a solution that makes your life easier.